Shipping Costs

UNITED KINGDOM:
1-6 12"/LPs Royal Mail 24 Signed For £6.75
7+ (2kg+) 12" / LPs Special Delivery £18.00
1-2 7" Royal Mail 24 - £3.00
3-5 7" Royal Mail 24 - £4.00
6+ 7" Royal Mail 24 Signed For - £6.75
1-2 CD Royal Mail 24 - £3.00
3-5 CD Royal Mail 24 - £4.00
6+ 7" Royal Mail 24 Signed For - £6.75
EUROPEAN UNION:
12"/LP - £12.00 Royal Mail International Tracked. Each additional item £2.00 extra.
7" - £5.00 Royal Mail Airmail (No Tracking). Each additional item £1.50 extra.
CD - £5.00 Royal Mail Airmail (No Tracking). Each additional item £1.50 extra.
CD / 7" Royal Mail International Tracked £9.00. Each additional item £1.50 extra.

UNITED STATES:
12"/LP - £19.00 Royal Mail International Tracked. Each additional item £3.00 extra.
7" - £6.50 Royal Mail Airmail (No Tracking). Each additional item £3.00 extra.
CD - £6.50 Royal Mail Airmail (No Tracking). Each additional item £3.00 extra.
CD / 7" Royal Mail International Tracked £11.50. Each additional item £3.00 extra.

NON-EU / REST OF THE WORLD:
12"/LP - £17.00 Royal Mail International Tracked. Each additional item £5.00 extra.
7" - £6.50 Royal Mail Airmail (No Tracking). Each additional item £2.00 extra.
CD - £6.50 Royal Mail Airmail (No Tracking). Each additional item £2.00 extra.
CD / 7" Royal Mail International Tracked £12.50. Each additional item £2.00 extra.

Grading

VINYL
Our vinyl stock is generally in Excellent condition, all gradings on the site are shown in the format: sleeve first, item second (eg EX/VG), and our specific grading guidelines (based on the Record Collector Price Guide system) are as follows:
MINT/MINT
Unplayed - record, sleeve, inner sleeve and any inserts are all as new, and label has no spindle marks on the label.
EX/EX
Record has been played, but shows no audible or visible sign of wear; packaging may show signs of slight wear through general use.
VG/VG
A well-loved record - shows visible signs of use (such as surface marks or spindle marks on label) or audible signs (surface noise, slight stylus wear); sleeve may have some cover wear, but no serious damage.
G/G
A well-worn record - visible and audible scratches, label wear, and noticeable damage to the sleeve (split seams, creasing, tears due to sticker removal etc.).

Return Policy

Incorrect or Faulty items
If you have received items that you are unhappy with, or that prove to be faulty, you can return them to us and we will make every effort to replace them for you. If a replacement cannot be offered, we will refund your credit/debit card. Alternatively you can choose to have a replacement item to the same value. Please return the item(s) with your original invoice and make clear which item(s) you are unhappy with. Also, please indicate your preferred refund method. Please post to:
Vinyl Exchange
Customer Returns
Mail Order Department
18 Oldham Street
Manchester
M1 1JN
UK
If you wish to contact us you can email or telephone 0161 236 1613
Damaged items
If the damage is limited to standard cases, please email us with details of the damaged cases and we can send replacements out to you.