Conditions and Grading

All items in new condition.

Payment Methods Accepted

Visa, Mastercard, American Express, PayPal

Shipping Costs CD/Vinyl shipped US Media Mail (no insurance) to USA - $5.00 (unlimited number of items) 5 to 8 days CD/Vinyl shipped US Postal Service First Class Mail to Canada : $15.00 USD + $5.00 each additional (can take up to 1 to 2 weeks to arrive) CD/Vinyl shipped US Postal Service First Class Mail to Mexico : $22.00 USD + $5.00 each additional (can take up to 1 to 2 weeks to arrive) CD/Vinyl shipped US Postal Service First Class Mail to Europe : $22.00 USD + $5.00 each additional (can take up to 1 to 2 weeks to arrive) CD/Vinyl shipped US Postal Service First Class Mail to Australia : $22.00 USD + $5.00 each additional (can take up to 1 to 2 weeks to arrive) CD/Vinyl shipped US Postal Service First Class Mail to South America : $22.00 USD + $5.00 each additional (can take up to 1 to 2 weeks to arrive) CD/Vinyl shipped US Postal Service First Class Mail to Africa/Asia : $22.00 USD + $5.00 each additional (can take up to 1 to 2 weeks to arrive) Send quote for CD/Vinyl shipped Air Mail Outside USA that requires Insurance/Tracking or shipping faster than 1 to 1 weeks

Return Policy

Under normal circumstances everything sold by Groove Distribution is non-returnable. All records, compact discs, magazines, merchandise, etc. whether domestic or imported are sold on a one way, firm sale, non-returnable basis. However, mis-shipped or defective items are always returnable (as long as certain procedures are followed).
Defective items and items sent in error are returnable as long as the following conditions are met:
1. A ) MIS-SHIPPED ITEMS. You must inform us of the item within 5 business days of receiving it. Please note the item and the invoice number the item appears on. B ) DEFECTIVE ITEMS. Please inform us of any defective items you have bought from us as soon as possible. After 90 days we cannot guarantee being able to take back any defective items you may have received. Please inform us of the defective item, the nature of the defect, and the applicable invoice number.
2. We will give you a Return Authorization number. Please include this number on the outside of the box or packaging you use to send the item back to us. No returns will be accepted without a RA number.
3. Send the item back to us no later than two weeks after you have been issued an RA number. Returns received later than two weeks after they have been approved may be refused. For small items you should send the item back via US Postal Service. Please make sure to insure the package, since we will only issue a credit or exchange the item if it actually reaches us. For larger items our shipping department will arrange to issue a call tag via UPS. In the case of mis-ships we will cover the shipping charges (providing you follow these instructions). In the case of defective items the freight charges back to us will be the responsibility of the customer. However, the freight charges to send the replacement item (when applicable) back to the customer will be covered by us.
4. All items must be received by us in the same condition as when they were originally sent out. If the goods are not in re-sellable condition you may not receive full credit for your return or we may simply refuse the return. When returning defective items, please make sure to note the exact nature of the defect. If we cannot confirm the defect (or ascertain what the defect is) the item may be returned to you. Defective items will be exchanged for the same, non-defective item if the item is in stock, otherwise we will issue a credit for the item or a refund (in the same manner in which you purchased the item) at the customer's discretion.
5. We will issue a credit for the goods returned and accepted no later than 5 business days after we have received your return. Defective items will only be credited if we cannot replace the item with a non-defective copy. Goods not accepted for return will be sent back to you at your expense.

Seller Information

Orders ship within two business days. We ship via USPS Media Mail within the United States and via US postal Service First Class Mail to international destinations (with delivery confirmation where available).
*****International orders will ship by the end of the week they were placed (with orders placed on Friday shipping by the end of the following week).*****