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Buyer Help     Seller Help

The Buyer's Guide to MusicStack

What is MusicStack? 
Need more information about a product? 
How do I buy on MusicStack? 
Things to know before buying 
How do I cancel my order? 
How do I update my shipping address? 
How do I update my e-mail address? 
When will my order be shipped to me? 
What are the meaning of the condition codes? 
How do I leave feedback about a seller? 

When will my order be shipped to me?


Only the store where you placed your order can answer this question. Follow up with that store by contacting them by email, phone or snail-mail and asking about your order.

Most stores will respond to your email when you write them, but not all stores have the best customer service, or sometimes your emails never reach them due to over active spam filters.

If you get completely frustrated with a seller and have given up on trying to contact them, you can always warn other buyers about your experience with that store by leaving feedback. You can leave feedback by signing into MusicStack and clicking LEAVE FEEDBACK next to your order.

Note: MusicStack can not help you get in touch with a store, or make a store respond to your emails. Please do not contact us asking to help you contact the store.

All the information listed on MusicStack about a store is all the only information that MusicStack has for contacting that store. We have no other information or special contact information and will only refer you back to this help menu for guidance.