Seller Information

All items have an unconditional guarantee.
All orders are despatched promptly. usually within one working day and are packed personally
in good quality packages (over 25 years experience)!

Shipping Costs

UK: 7/CD/DVD - £1.50 + £0.50 each additional
UK: Magazines/Small Programmes - £3.00 + £1.00 each additional
UK: LP/12/Large Programmes/Heavy Magazines - £5.00 + £2.00 each additional
EUROPE: 7/CD/DVD - £5.00 + £2.00 each additional
EUROPE: small Magazines/Small Programmes - £6.00 + £2.00 each additional
EUROPE: LP/12/Large Programmes/Heavy Magazines - £10.00 + £3.00 each additional
Rest of World: 7/CD/DVD - £6.00 + £2.00 each additional
Rest of World: small Magazines/Small Programmes - £8.00 + £3.00 each additional
Rest of World: LP/12/Large Programmes/Heavy Magazines - £16.00 + £4.00 each additional
Please ask for quote on large orders, box sets or insured mail as these vary greatly.
Rest of World = USA, Canada, Mexico, South America, Australia, New Zealand, Japan,Hong Kong, Asia

Grading

All of our stock is in Excellent well looked after condition unless otherwise stated. We don't use Mint as a grade unless the item is new.
M = mint / new
NM - NEAR MINT - like new, very little use if any
EX = excellent: record and cover will have very light signs of use. Many will be like new as we are very strict on grading. Magazines will have signs of use and maybe a
delivery name on the cover.
VG = very good: record or cover will have more signs of use with light marks on the record or writing/ creases on the cover. It will still be in good well looked after shape but
obviously used. Magazines/newspapers will have more creasing and maybe have some edge wear/tears.
G = good: we rarely go down to this grade,only for rarer items which have had heavy use but are still usable to a collector.
Where we have 2 grades the first is for the cover and the second for the record.

Record Collector's Grading System

MINT: The record itself is in brand new condition with no surface marks or deterioration in sound quality. The cover and any extra items such as the lyric sheet, booklet or poster are in perfect condition. Records advertised as Sealed or Unplayed should be Mint.
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EXCELLENT: The record shows some signs of having been played, but there is very little lessening in sound quality. The cover and packaging might have slight wear and/or creasing.
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VERY GOOD: The record has obviously been played many times, but displays no major deterioration in sound quality, despite noticeable surface marks and the occasional light scratch. Normal wear and tear on the cover or extra items, without any major defects, is acceptable.
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GOOD: The record has been played so much that the sound quality has noticeably deteriorated, perhaps with some distortion and mild scratches. The cover and contents suffer from folding, scuffing of edges, spine splits, discoloration, etc.
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FAIR: The record is still just playable but has not been cared for properly and displays considerable surface noise; it may even jump. The cover and contents will be torn, stained and/or defaced.
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POOR: The record will not play properly due to scratches, bad surface noise, etc. The cover and contents will be badly damaged or partly missing.
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BAD: The record is unplayable or might even be broken, and is only of use as a collection-filler.
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CDs & CASSETTES: As a general rule, CDs and cassettes either play perfectly - in which case they are in Mint condition - or they don't, in which case their value is minimal. Cassette tape is liable to deteriorate with age, even if it remains unplayed, so care should be taken when buying old tapes. CDs are difficult to grade visually: they can look perfect but actually be faulty, while in other cases they may appear damaged but still play perfectly. Cassette and CD inlays and booklets should be graded in the same way as record covers and sleeves. In general, the plastic containers for cassettes and CDs can easily be replaced if they are broken or scratched, but card covers and digipaks are subject to the same wear as record sleeves

Return Policy

All of our goods are guaranteed. If you are not happy with any item you can return it for a
credit note,exchange or refund.
In the rare occurrence that an item is lost or damaged in the mail a replacement or refund will
be granted.
We operate under the distance selling regulations so any item bought in error can be returned
for a refund of the original item price (excluding postage).
In the unlikely event of a problem please email first and you can be assured of a speedy
helpful reply.