Seller Information

We only accept Paypal as form of payment. Our MusicStack catalog is up to date but once in a while listings get a little fuzzy, so we recommend our customers to check with us FIRST to make sure we still have the item you want before placing an order. We only ship to matching shipping addresses. Your Musicstack and Paypal shipping addresses MUST match.
In order to be able to print the PayPal international shipping label we will need your phone number. It is a requirement by PayPal not by us.
We strive to please our customers, any issues will be addressed promptly. Lp's are shipped in sturdy mailers out of their jackets (for used items) to avoid any seam splits in transit.

Shipping Costs

CANADA 1 CD / 7" / CASSETTE = $3.50 ANYWHERE (no tracking)*
CANADA 1-2 LP = $16.00 QC & ON (w/tracking)
CANADA 1-2 LP = $19.00 ELSEWHERE (w/tracking)
USA 1-7 CD / 7” / CASSETTE = $14.00 (via UPS w/tracking)
USA 1-2 LP ^ = $14.00 (via UPS w/tracking)**
USA 3-5 LP ^ = $18.00 (via UPS w/tracking)**
USA 6-9 LP ^ = $25.00 (via UPS w/tracking)**
AK & HI 1LP = $16.00(via Canada Post Air Mail no tracking)
AK & HI 1-2 LP = $30.00(via UPS w/tracking)**
AK & HI 3-5 LP = $35.00(via UPS w/tracking)**
AK & HI 6-9 LP = $60.00 (via UPS w/tracking)**

Grading

"Goldmine Standard" MEDIA/COVER grading:
SS Still Sealed
Never opened. Flawless, with no damage whatsoever.
M- Mint Minus
Has been opened, but is still flawless
with no damage whatsoever.
VG++ Very Good Plus
Vinyl: The record has been played regularly, but relatively carefully. There may be visual marks on the disc that are beginning to sound. eg faint crackles on one or two tracks.
Cover: May only have the slightest signs of normal wear.
VG+ Very Good Plus
Vinyl: May have scuff marks and signs of some wear but
will still play almost perfectly throughout, with only
"barely detectable" crackles or pops. A slight noise at the
begining is allowable, but the remainder must be nearly flawless.
Cover: Can include minor bending, slight visible ring wear, minor splits, name written on sleeve. Normal wear and tear, but no damage to the visual beauty of the sleeve.

VG Very Good
The majority of records (worth selling) fall under this grade.
Vinyl: May crackle, pop or make other annoying noises, but only
occasionally,never continuously, and not more loudly than the
music being listened to.
Cover: Normal used cover wear such as ring wear and split seams.
If there is abnormal damage such as tears or markings,
but the seller still feels that it qualifies as a "VG",
the damage must be described in comments attached to the item.
G+ Good Plus
Vinyl: May have continuous crackles, pops, etc... but not so loud as to
make the music completely unlistenable or unenjoyable to the
casual listener.

Cover: More than normal wear and tear.
Cover conditon and extra abbreviations;
cc : cut corner
co : cut-out
coh : cut out hole
gf : gatefold
hol : hole in label
is : inner sleeve
ins : insert
oop : out of print
org : original
ps : picture sleeve
re : reissue
rw : ring wear(can be light or medium. If heavy will be noted)
shw : shrink wrap
sld : sealed
sm : saw mark
soc : sticker on cover
sol : sticker on label
sr : sticker remains (glue)
ss : still sealed
ssp : seam split(can be light or medium. If heavy will be noted)
stn : stain
stoc: stamp on cover
stol: stamp on label
toc : tape on cover
troc: tears on cover
trol: tears on label
tros: tears on spine
wdc : water damage on cover
wkoc: wrinkle on cover or corner
wlp : white label promo
woc : writing on cover
wol : writing on label
NB: all conditions related to the back cover will be indicated as "obc". EG a sticker on the back cover will be "sobc", writing on back cover will be "wobc", and so on.

Return Policy

If the order is lost in the mail: ONLY if the item is shipped with tracking and insured a claim will be filed with carier
If the order is damaged in transit: ONLY if the item is shipped with tracking and insured a claim will be filed with carrier
If you ordered the wrong or wish to return item: buyer will pay shipping for return
If we made an error with your order: seller will pay shipping

Returns & refunds
If you provided non matching Discogs & PayPal shipping addresses you will be refunded the amount of the order minus the PayPal fees incurred. If for whatever reason you decide to cancel an order once paid, you will be refunded the amount of the order minus the PayPal fees incurred. If we need to cancel and refund an order from our end, you will be refunded the full amount of your order.