Phoenix Records Wisconsin, United States
Overall Rating:
Feedback: 99.5% positive (200 ratings)
Fill Rate: 93%
Time To Ship: 1.0 day (23.3 hrs)
Response Time: 1 day
Transactions: 467
Seller Since: July 2012 (11.7 years)
Inventory: 0 items (2197 days ago)
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Store Information
Seller Information Shipping cost is paid by the buyer. We ship our records in new mailers with proper padding for maximum protection. We ship records out every postal day by 10 am, after having received cleared payment. Album jackets, picture sleeves and vinyl records are hand-cleaned if not sealed. The record is shipped in a generic sleeve and placed outside of jacket cover, picture sleeve or custom inner sleeves to prevent split seams of these items during shipment. Picture sleeves and LP jackets are covered with a new 3 mil vinyl outer sleeve. We combine shipping costs for multiple items ordered to save you money. Feedback: We leave feedback right after we ship out an item, while our memory is fresh about the order. We would appreciate you also leaving us a feedback after you get your record(s). We strive for 100% customer satisfaction. If there is a problem with your order, please do not leave negative feedback as a first resort. Rather, contact us and we will work with you to resolve the problem to both our satisfaction. Shipping Costs
Shipping Costs LP Shipped USPS Media Mail to USA - $4.50 USD + $0.25 each additional LP Shipped USPS Priority Mail to USA - $11.50 USD LP Shipped USPS First Class International to Canada- $18 USD LP Shipped USPS First Class International to Mexico - $23 USD LP Shipped USPS First Class International to Worldwide - $25 USD 45 Shipped USPS First Class Mail to USA - $4.00 45 Shipped USPS Priority Mail to USA - $7.80 USD 45 Shipped USPS First Class International to Canada- $12 USD 45 Shipped USPS First Class International to Mexico - $14 USD 45 Shipped USPS First Class International to Worldwide - $15 USD Grading
Grading Record Grading: We grade our records conservatively, using a strong light. The majority of records are VISUALLY graded. If you would like a more precise grade you can request we play it. When two grades appear, the first is the jacket cover or picture sleeve and the second is the vinyl record. SS (Still Sealed) = Has Original Unopened factory seal. Condition of contents is unknown. M (Mint) = perfection, no flaws, defects or marks indicating handling or playing. We rarely use this grade. M- / NM (Near Mint) = Has a very minor defects or two that disqualifies it as mint. Vinyl, Labels & Cover are virtually flawless, bright and shiny. Minor defects can be barely visible scuffs or hairline marks, label may have a small mark or be off center, cover might have a few small dents, or a tiny mark. VG++ = Some visible surface wear, few very minor scratches and scuffs, with minimal impact on the sound quality. Minor imperfections on cover, artwork is frameable. VG+ = Record has moderate surface wear and may have light record noise at times but still plays nicely. No skips, good luster, light scratches that cant be felt with fingernail. Cover art is very nice, may be light edge wear, crease, writing on cover or a tiny split. VG = Record has heavier surface wear and surface noise from play, but still doesn't overpower the music. Sporadic clicks/pops might be heard, and light surface noise between tracks. No skips or serious defects in the vinyl, a few scratches that can be felt. The cover starts to look worn, yet the artwork is still attractive. Flaws are quite varied at this grade level and can include any of them within this range. This is a good playing copy. VG- = Record is well-played, may have heavy scratches, dull gloss and distracting surface noise. It should play without skipping. Cover is less attractive with large splits, wear on art, heavy ring wear or tape repairs. P (Poor) Record or Jacket will have significant damage, skips are likely, surface noise is distracting. Jackets get ugly. Mostly useful to fill a niche in a collection until something better can be found. N/A (Not Applicable) - either the jacket cover, picture sleeve or vinyl record is missing, or it is a generic jacket and not graded. Return Policy
Return Policy Refund Policy: We give full refund as money back, when item is returned in same condition as we sent it out (sealed LPs must still be sealed). To get full refund we must hear from you within 7 days after receiving the item. Return shipping cost is the buyers responsibility. If item has been damaged in transit, then we need closeup photos of the item and may request the item be returned, in which case return shipping is paid by us. We are human, and thus are subject to making 'grading errors'. If you feel we've made a grading error, then please contact us first, before leaving a negative feedback! If you're dissatisfied with your order, we'll do our best to help resolve the issue to both our satisfaction. Your business is important to us!
Payments Accepted: PayPal, Cash (at your own risk, usd$), Personal Check (wait to clear, USD$), Postal Money Order (wait to clear, USD$), Western Union (USD$),
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