Payments Methods Accepted:
Visa, Mastercard, American Express, JCB, Solo, Switch, Maestro, Delta, Electron, PayPal, Cash (UK Pounds), Cash (US Dollars), Cash (Euros), Personal Check (UK Pounds), Postal (UK Pounds), IMO (International Money Order)

Shipping Methods & Cost:
UK - 1st cd / 7" / tape = £1.50 - each after £0.50

UK - 1st LP / 12" / 10" / video / t-shirt / display flat (1-10) / poster / auto'd photo / small book = £2.50 - each after £1

EUROPE - 1st cd / 7" / tape = £2 - each after £0.75

EUROPE - 1st LP / 12" / 10" / video / t-shirt / display flat (1-10)
/ poster / auto'd photo / small book = £3.75 - each after £1.50

WORLD - 1st cd / 7" / tape = £2.50 - each after £1

WORLD - 1st LP / 12" / 10" / video / t-shirt / display flat (1-10) / poster / auto'd photo / small book = £5.50 - each after
£2.50

UNUSUAL WEIGHT / DIMENSIONS - we will contact you with cost first




We usually process and ship orders within 2 working days of
receipt of order although on occasion it may take slightly longer.
All UK orders are sent by 1st class post (recorded at our
discretion) or by Parcelforce / Fastway courier services which may take between 1-4 working days to arrive. Maximum UK parcel cost is £10 for up to 25 Kg.
All non-UK orders are sent by air mail although if you'd like to save money and don't mind waiting 3-8 weeks surface mail is approx. 60% of the price - please ask.
We cover insurance although we will inform you beforehand if a parcel is to be sent at your own risk / will need further insurance at your cost - in the case of high risk countries or disproportionate postage costs for example.
You have the right to cancel an order (for any reason) within 7
days of receipt of your goods.To exercise this option you must
first inform us (in writing / email) before returning the goods -
which must be returned in the same condition as they were sent
out.Postage costs will not be refunded however.

Return Policy:
All items are guaranteed to your satisfaction and to the
description we have given.If you are unhappy with any aspect of
our service please contact us and we will resolve it
immediately.All faulty items (plus postage costs) will be fully refunded
An order may be returned for any reason whatsoever within a period of 7 days of receipt
provided the item(s) are in the same state as received (e.g. if sealed, seal must be intact)
although original and return postage costs will not be refunded - only the actual item(s)
paid for.

Grading:
All items are graded visually according to the UK "Record
Collector" magazine definitions NOT the US "Goldmine"
variation.
The cover is graded first (if no cover = -/...), followed by the
condition of the discs in sequence e.g a double lp may well be
graded m/ex/nm = mint sleeve, excellent first lp, near mint
second lp.
If a release contains a special item such as a booklet or limited
poster that will be graded after the sleeve and before the discs.
Definitions (n.b. "record" is any recorded media)
ss = still sealed
unp = unplayed
m = mint - the record itself is in brand new condition with no
surface marks or deterioration in sound quality.The cover or any
items such as lyric sheets, posters or booklets are in perfect
condition.
nm =near mint - virtually flawless, miniscule amount of wear.
ex = excellent - the record shows some signs of having been
played, but there is very little lessening in sound quality.The
cover and packaging might have slight wear and / or creasing.
vg = very good - the record has obviously been played many
times, but displays no major deterioration in sound quality,
despite noticeable surface marks and the occassional light
scratch.Normal wear and tear on the cover or extra items without
any major defects is acceptable.
g = good - the record has been played so much that the sound
quality has noticeably deteriorated, perhaps with some distortion
and mild scratches.The cover and contents suffer from folding,
scuffing of edges, spine splits, discloration etc.
f = fair - the record is still just playable but has not been cared for
properly and displays considerable surface noise - it may even
jump.The cover and contents will be torn, stained and / or
defaced.
p = poor - the record will not play properly due to scratches, bad
surface noise etc.The cover and contents will be badly damaged
or partly missing
b = bad - the record is unplayable or might even be broken and
is only of use as a collection filler.