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  How do I cancel a recently placed order on this website?

1 
bri4daz
2 posts
4.3 years
I placed an order for a record and it was accepted. However, I've decided not get the record, and I wrote to the seller who said it was OK to cancel it. The problem is I don't see how to cancel the existing order. Could someone please walk me through a cancellation.

Thanks,
bri

Posted 8 months 12 days ago       Quote     Like     Dislike         Back to Top

2 
Betsi
Time of Your Life Memories
United States

913 posts
4.1 years
1752 items

      
The seller has to cancel it. There is an option to do so from the sellers side without it reflecting negatively on either of you. Go back to your seller.

Betsi

Posted 8 months 11 days ago       Quote     Like     Dislike         Back to Top

3 
David Stack
MusicStack
United States

927 posts
15.5 years
143 items

      
If the order hasn't been paid for and marked shipped, as a buyer you can just sign into MusicStack and cancel it there.

Posted 8 months 11 days ago       Quote     Like     Dislike         Back to Top

4 
Gerry Lynch
Roxcalibur Records
United Kingdom

375 posts
12.7 years
13107 items

   
Quote:
Originally Posted By bri4daz:
I placed an order for a record and it was accepted. However, I've decided not get the record, and I wrote to the seller who said it was OK to cancel it. The problem is I don't see how to cancel the existing order. Could someone please walk me through a cancellation.

Thanks,
bri


Why do you people do this? Why order a record then decide you don't want it? Don't you realise how much aggravation and stress this causes for decent honest sellers who are just trying to make a living? Don't you care?

Posted 8 months 10 days ago       Quote     Like     Dislike         Back to Top

5 
Daniel J. Smith
Daniel J. Smith
United States

383 posts
9.2 years
6408 items

   
Gerry, don't get down on this buyer. He is trying to do the right thing. He changed his mind; a human thing to do. And he is taking responsibility for it. I don't mind if a buyer contacts me to cancel an order.

What really aggravates me is the buyer who orders something and doesn't pay, even after repeated entreaties from the seller. Days stretch into weeks. I end up having to cancel the order, because the buyer will not take the time to contact me and say that they have changed their mind. In the meantime, the item is held back from my catalog and can not be sold as long as there is an active order.

The buyer who contacts me to cancel the record allows me to quickly return the item to my catalog. That is a small blessing.

Posted 8 months 10 days ago       Quote     Like     Dislike         Back to Top

6 
Gerry Lynch
Roxcalibur Records
United Kingdom

375 posts
12.7 years
13107 items

   
Daniel, surely the right thing to do would have been for the "buyer" to honour the order he made and follow through with the purchase. That is how I operate. It's only common decency. A time waster is a time waster, whether they make the effort to contact you to cancel or are never heard from again. People like this guy have been a constant pain in the neck for me ever since I started trading 25 years ago.

Posted 8 months 9 days ago       Quote     Like     Dislike         Back to Top

7 
Nikolaos Anastopoulos
6 posts
7.3 years
   
I 'm with Gerry on this one. I don't sell stuff here but I can understand the frustration of having to contact a person over and over again to ask him to do what exactly?? Honour his/her order! And it feels like begging for money when you never asked to be placed in a position like this!!


Nobody forced the buyer to pick that particular cd/lp from a seller's catalogue but in doing so, this can only mean one thing: you wish to add this item to your collection mister! Problem is some people are incapable of understanding how precious time is and they have no right wasting anyone's time actually.

Posted 8 months 9 days ago       Quote     Like     Dislike         Back to Top

8 
Goldrake
1 posts
8.5 months
   
Hello to all.
Sometimes it happens to me to have trouble completing a pre-order done, for example with the PayPal system, so I must give up the order.
I remember that I can test my ability to pay only after the seller has verified the availability of the record.
The fact remains that musicstack is a great site where you can do business.
Have a nice day.

Posted 8 months 9 days ago       Quote     Like     Dislike         Back to Top

9 
bri4daz
2 posts
4.3 years
   
Wait a minute guys. You got this all wrong. I found an album I wanted to buy from this seller that was in the $300.00 range. Unfortunately I waited a couple of weeks before I was able to get the money together and when I went to see if the record was still available the seller said yes. So I went to the website and placed an order. Problem was, he had moved the $300.00 album and the only one that was there was the lesser expensive one (something like $175.00 or $75.00) but nevertheless cheaper. I wasn't paying attention and clicked the order button on the cheaper one. Then the seller wrote to me and told me I made a mistake so I asked him how to fix it. He told me to cancel the order and order the correct records. I tried to cancel it and couldn't. So I asked the seller to cancel the order for the cheaper record and send me the more expensive record. Now you would think for $300.00 he didn't have to do a lot work - if you ask me. So all of you who don't know anything about this transaction save your opinions. Thank you.

Posted 8 months 9 days ago       Quote     Like     Dislike         Back to Top

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